Innovation Programme Delivery Manager
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Innovation Programme Delivery Manager

Date: 18-Nov-2021

Location: London-Newington, London Flexible, GB


Innovation Programme Delivery Manager

Reporting to

Head of Customer Service & Innovation 


Safety, Strategy and Support Services


London, Newington House

Reference Number


Employment Period


Contract Type

Personal Contract

CiP Level /  Bonus


Starting Salary 

£59,566 - Plus benefits and bonus 

Closing Date



All applications will be reviewed after the closing date


We also offer : 

Annual leave 25 days

Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)

Tenancy Loan Deposit scheme 

Tax efficient benefits: cycle to work scheme

Season ticket loan

Occupational Health support

Switched On – scheme providing discount on hundreds of retailers products.

Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres

Discounted access to sports and social clubs

Employee Assistance Programme.



This great opportunity for a dynamic person with a proven track record of delivering portfolios of projects to time, cost and quality has developed at UK Power Networks. Apply now if you want to join an innovative, highly engaged, and super creative team.

There is an expectation from our regulator Ofgem, the government department (BEIS), our owners and wider partners that innovation projects are successfully delivered to time, cost and direction, followed by efficient handover to the business to maximise the benefits each innovation solution achieves for our customers.


UK Power Networks has a vision to continue being the top performing Distribution Network Operator, and to achieve this vision we have included a target to be the most creative DNO, this shows management commitment to develop efficient ways to keep the lights on.

UK Power Networks has several fundamental responsibilities set out in its electricity distribution licence, and among these tasks are to maintain a Connection Charging Methodology, to plan the network according to the planning standard P2/6, and to comply with the Grid Code.


As a result of the uptake in Distributed Generation, the expected uptake in Electric Vehicles (EVs) and Heat pumps, and the advent of new techniques in distribution such as Demand Side Response, each of these is likely to see changes for the first time in a generation. The future network operating model will undergo significant changes in the next decade, as such the Smart Grid and Innovation teams are focussed on delivering solutions that benefit our customers today and the future.


This change has cross department impact, and you will work with the Head of Customer Services and Innovation, Head of Service Delivery in Connections, the Head of Customer Engagement in Customer Services, as well Directors of Strategy & Regulation, Asset Management and Connections to achieve the goals required to achieve Innovation projects to support our readiness plan.

The Innovation team process circa 150 ideas a year, manage an average of 30- 40 projects with an overall portfolio of £20- £50m.




  • Specialist in the changing energy system and changing customer requirements from their distribution network.
  • Manage Innovation portfolio delivery of up to £20m.
  • Line manage up to 7 full-time members of staff and leadership of a virtual team of 10 senior engineers across the business.
  • Team Player and influencer.
  • Clear demonstrable leadership qualities.
  • Dynamic and agile nature and embraces change.
  • Open minded to alternative solutions.




  1. Manage portfolio of Innovation projects including:
  • Governance: 100% compliance with Innovation Project Governance
  • Deliver projects: on time (90%), under cost and to direction, all SDRC’s / Milestones achieved as per baseline.
  • Ensure 90% of the NIA annual budget allocation (£7- 8m)
  • Project controls: monthly forecasting accuracy 80%, project reviews conducted Monthly, risk and issues tracked and managed, and preparation of monthly Portfolio Report
  • Closeout and handover: traceable benefit plan in closeout, signed acceptance by business leaders, and management ownership of deployed Benefits
  1. Support bid and opportunities lead to maintain full and rich pipeline of ideas
  2. Support of Comms and Engagement lead plan to achieve top DNO development media coverage.
  3. Represent UK Power Networks in external forums and help be seen as experts in the innovation space.
  4. Promote our main goals as a company (for example, that DSR is reflected and credited by planning standards such as P2/7; and that the Smart Grid benefits tracking methodology adopted by Ofgem is achievable and realistic).
  5. Monitor resourcing and work with Senior Management Team members to ensure adequate resource is committed to support the lead/participate/don’t participate decisions in various forums and working groups.
  6. Report on a regular basis the health of the programme, new opportunities and new risks
  7. Ensure that internal communication is taking place between project leads and wider UK Power Networks business.
  8. Where the adoption of policy internally requires external consultation with partners, work with Asset Management and Connections to ensure this takes place. Through working groups, promote the use of these internal policies as standard practice across the industry.
  9. On the basis of NIC projects, results from NIA projects, Transform results and other DNOs’ projects, determine and establish the next challenges to be addressed and the next capabilities (regarding distribution equipment or software) to be developed and establish innovation projects to address these.
  10. Create a highly motivating environment for employees to develop and deliver to their best ability, and achieve 3 Star employee engagement.
  11. Ensure we maintain our Innovative Smart solution achievement for ED1, on track to deliver minimum of £300m benefits.
  12. Business readiness thought leader through horizon scanning and key market analysis.




There is both an expectation from our regulator Ofgem, the government department (BEIS) and wider stakeholders that results from innovation projects would be adopted both by businesses themselves and by the wider industry. There is a task to remove regulatory obstacles and to ensure that the industry remains in step and is recognising and adopting the techniques in its standard (and codified) practices.


You will work in an environment in which UK Power Networks wishes to lead, but cannot do this at the expense of creating anomalies between the policies of UK Power Networks and neighbouring DNO groups. The task is therefore to bring the industry with you to adopt UK Power Networks’ recommendations as the de facto standards. Where other DNO groups have better data, then, similarly, we should work with them to adopt their solutions.

It is necessary that the post-holder is able to articulate a vision and build a community amongst partners from multiple sources. Our participation in each working group needs to be led by the individual most appropriate and competent, although the focus of this role is to ensure those individuals are appointed; empowered with an overarching vision of what we are seeking to achieve; and report back to both colleagues and SMT, and escalate concerns where necessary for decision and action.


You will be competent to make presentations on a regular basis to Heads-of and to Director level, externally to Associate Partner level at Ofgem and industry seminars. They will be competent and familiar with making arguments on the basis of rigorous cost-benefit analysis and fairness to both current and future customers. 




  • Educated to degree level in an engineering subject Or Masters level in economics, public policy or similar
  • Strong and detailed understanding of the regulatory regime and familiarity with costs and cost drivers in the business
  • Strong financial understanding and ability to calculate cost-benefit analyses
  • Able to assimilate complex ideas and explain them simply
  • Able to build strong relationships with other departments within UK Power Networks
  • Strong planning skills
  • Demonstrable leadership skills
  • Proven successful delivery track record



Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.


Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

If in doubt ask!


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.