Product Owner (Smart Meter)

82040 - Product Owner (Smart Meter)

This Product Owner (Smart Meter) will report to the Smart Meter Manager and will work within the Strategy, Regulation and Support Services directorate based in either our Ipswich, Crawley or London office. You will be a permanent employee.

You will attract a salary of £75,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote.

Close Date: 05/05/2026

We also provide the following additional benefits

Job purpose:

You will work with teams from across all areas of UK Power Networks and external vendors to design the Smart Meter Benefits Realisation Programme. You will work with Smart Meter Engineers to understand business and customer requirements and translate these into product requirements. You will be the primary contact between technical teams, customer services teams and subject matter experts.

Dimensions:

• People – work within a team of circa 3-5 members of the Smart Meter Team, but no direct line management responsibilities

• Financial – manage the Smart Meter Programme to ensure development and change is within agreed budget and balanced against the potential benefit realisation

• Communication – communicate and work with all teams and partners internal or external to UK Power Networks. Good verbal, written and presentational skills required to express risks and possible effects to the business based on infrastructure requirements

• Stakeholders – regular and ongoing interaction with senior management across IS and all areas of the business.

Principal accountabilities:

You will take primary responsibility for both technical and creative elements of the programme delivery. You will oversee the product team with an Agile method of delivery, with two main approaches:

• An operational approach: design and test new features to improve the Smart Meter Programme

• A strategic approach: constant horizon scanning to ensure features and projects align with the company and programmes vision for Smart Meter Benefits.

As a Product Owner, their primary responsibility is to manage the programme team according to Agile & Scrum methodology.

Nature and scope:

They are responsible for the Smart Meter Programme Roadmap and being a spokesperson for the business and our customers. The Product Owner must:

• Identify and prioritise both business and customer requirements: define the success criteria, the expectations and thus the main features for the Smart Meter Programme

• Update the Smart Meter Programme backlog, a to-do-list to prioritise the user stories and features to develop. At every stage, the backlog is presented to the business and senior partners to ensure the final product fits both business and customer requirements.

• Define User Stories, a short, clear description of the business and/or customer's needs, to make sure they can be done within technical and financial restraints.

• Run User Tests and/or Discovery to have initial feedback to make the necessary adjustments to features or sprints in order to meet the vision of the Smart Meter Programme. Taking into account the technical requirements and any other mitigating factors.

Qualifications:

• Knowledge of Agile and Scrum methodology

• Experience in the electrical industry, preferably at a UK DNO

• Experience with Work Management Solutions, with a preference to Monday.com

• Decision making skills to help choose improvements to the Smart Meter Programme

• Collaborate across all levels of the business to explain the goals and priorities of the Smart Meter Programme to the development teams and other partners.

• Customer focus: understanding the business and external customer requirements and expectations, and be able to define them with product functionality

• Strong Flexibility: adapt quickly to the priority and any applicable market changes

• Prioritisation Skills: determine the main features and changes, prioritise them according to the Smart Meter Programme Vision and Goals, whilst being balanced to the available resources and technical capabilities.

Development:

Should you not have the full range of essential skills, qualifications and competencies listed above, there may be an opportunity for further training to equip you. If you do not possess all relevant competencies for the core grade, it will be appropriate to appoint at a lower grade until they have developed the required competencies.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to safeguarding and promoting the welfare of children and young people. Where applicable, this role is subject to safer recruitment processes and robust pre‑employment checks

If you have any queries in connection to this vacancy or your application, please contact us at careers@ukpowernetworks.co.uk quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.