Craft Attendant

80457 - Craft Attendant

This Craft Attendant will report to the field staff supervisor and will work within network operations based in our Canning Town East London office. You will be a permanent employee in our UK Power Networks team.

You will attract a salary of .£36,361 - dependant on experience + benefits and a bonus of 3%.

If you are successful, you will need to undertake a medical and DBS reference check

Close Date: 10/01/2025

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays. 
• Reservist Leave – Additional 18 days full pay and 22 unpaid
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers’ products
• Discounted gym membership
• Employee Assistance Programme

Job Purpose:

You will assist the craftsperson in their role concerning network maintenance, reinforcement, alterations and fault repairs on the LV/HV distribution network involving switching, fitting and jointing work on the LV/HV distribution network. This will also include assisting in the restoration of LV supplies as part of fault working and system emergencies. This will be done by observing the work in progress to ensure correct procedures are being followed with regard to PPE and safe working practices for the task in hand.

Craft Attendants will demonstrate a responsible and safe approach to unplanned hazardous situations. You will deal with members of the public, emergency services and local authorities when representing UK Power Networks in emergency situations.

You will be required to participate in a stand-by rota as part of a team to provide emergency response outside of normal working hours. The average working week will be 37 hours. You should be prepared to study to obtain a City & Guilds 2339 (formally 2322) qualification and will have the future opportunity prepared to undertake training to become a craftsperson Fitter/Jointer.

Principal Accountabilities:

• Observe all work being carried out on live LV apparatus with exposed conductors.
• Ensure safe use of equipment in line with health & safety procedures and network standards specifically that colleagues on site are also wearing the relevant PPE. (This forms part of the duty of care of all operational staff under the Health and Safety at Work Act 1974).
• To deter members of the public distracting staff while working on live equipment, and ensure 'Do Not Disturb' signs are prominently displayed and whilst live electrical work is in progress.
• Set equipment up for the Fitter/Jointer including preparation of work, laying out tools and equipment for a task and equipping the vehicle to enable jobs to be carried out.
• Assist the Fitter/Jointer when you carry out work on live 240/41Sv apparatus, conductors or equipment following appropriate safety procedures.
• Use appropriate IT equipment such as Toughpads, SAP data collection devices- an electronic job issuing system.
• Assist the Fitter/Jointer with all aspects of maintaining and inspecting the LV and HV network.
• Support the Fitter/Jointer in terms of uses own judgement to undertake risk assessment of a job in terms of feasibility, safety, knowledge of tools and equipment and liaise with Field Engineer a
• The post holder undertakes a system emergency storm role where you carry out following network standards and safety requirements.
• Educated to at least GCSE level or equivalent.
• An understanding of the Electricity at Work Act including understanding electrical diagrams and maps i.e. points of isolation/earthing
• New Roads & Streetworks Act (NRSWA) - Units 1, 2 and 3 achieved.
• Training would initially be at a training centre for a basic grasp of policy and health & safety. Craft Attendants would learn on the job.
• Trained in First Aid
• Awareness of policies relating to network standards and Health & Safety. Leading to a sound knowledge of electrical distribution. The Craft Attendant has to be aware of such policies but only enough so as to escalate to the craftsperson if you felt there was a failure to follow a policy.
• Full UK driving licence required

Key skills:

• Customer focused with the ability to develop a good rapport with customers and form relationships with colleagues and members of the public
• Good team working ability in terms of being able to collaborate with others to ensure that work is undertaken to quality, cost and time requirements
• Self-motivation including the willingness and ability to stay informed about national regulations and network standards relating to health & safety and electricity distribution
• You have a positive attitude and a high level of energy. The post holder should also be flexible, adaptable and responsive to change.
• Good communication skills so as to be able to establish strong informal relationships with colleagues across Networks as well as be able to interpret technical information and explain this to others.
• Health & Safety dimensions - the post holder is competent enough to use a piece of equipment and be able to access confined spaces including tunnels.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.