Agent - Powercare

82725 - Agent

This Agent will report to the Powercare Area Manager and will work within Network Operations based in our Ashford office. You will be a permanent employee in our Powercare team.

You will attract a salary of £50,000.00 and a bonus of 3%.

If you are successful, you will need to undertake a medical and DBS reference check

Close Date: 31st July 2026

We also provide the following additional benefits

• 22 Days Annual Leave plus bank holidays.
• Reservist Leave – Additional 18 days full pay and 22 unpaid
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers' products
• Discounted gym membership
• Employee Assistance Programme

Job Purpose:

The Agent will be responsible to the Senior Agent. The responsibility will include the delivery of excavation and reinstatement activities associated with distribution faults, small service and small works. Additionally, the Agent will be responsible for Unmetered Connections distribution capital programme work within the UK Power Networks SPN Distribution Licence areas.

Dimensions:

Staff Circa: 1:15 Gangers/Labourers, Financial authority to approve corporate card expense claims and personal expenses and mileage following FAL limit. Authorisation to sign and approve timesheets

Principal Accountabilities:

• Responsibility for all aspects of Safety, Health and Environment relevant to this role
• Management and assurance of contractors including Networks term contractors and framework contractors
• To perform risk assessments and maintain safe working practices
• Ensure quality of works meets with current procedures
• Perform works to meet guaranteed service standards.
• Be able to operate hand held IT equipment to send and receive job instructions and record site information
• Be able to manage a team of ground works operatives
• Be prepared to undertake other reasonable responsibilities following the requirements of the Company
• Be an ambassador for UK Power Networks and deliver excellent customer service

Nature and Scope:

• The Groundworks Agent will ensure that important functions of overall project delivery are in place. These include scopes of work, procurement processes, resource planning (materials and people), transport, tools and plant, project delivery, reporting and review.
• The Agent will report to the Senior Agent and will work within the South East Region, although there may be some requirement to work across regions to obtain best practice. The Agent will support the team requirements and the Senior Agent may therefore reassign their priorities.
• The Agent's role is about achieving delivery of work in a safe, efficient and cost-effective way. You will require management of the project to ensure value for money and compliance with current legislation e.g. minimise defects, NRSWA fines and penalties.
• You will require travel anywhere within the SPN and LPN Footprint of UK Power Networks and will participate in an out of hours. standby rota.
• Please Note: Internal candidates who are still within a probationary period must obtain the written approval of their manager, which must be submitted with their application.

Qualifications:

Essential:

• A Streetworks Supervisors qualification is essential.
• Emergency First Aid

Desirable:

• The applicant must have experience managing operational ground works teams, associated with electrical utilities.
• We will require a safety qualification such as IOSH Managing Safely, and experience working with the CDM regulations and ISO9001 quality processes.
• Full UK Driving Licence
• CSCS Supervisors card
• Emergency First Aid

The following skills are not essential for the role but would be advantageous

• Trench Support (deep excavation) certificate
• A formal Project Management qualification.
• Knowledge of Microsoft Project, the Microsoft Office suite of applications (Excel, word and access) and project management techniques.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to safeguarding and promoting the welfare of children and young people. Where applicable, this role is subject to safer recruitment processes and robust pre‑employment checks

If you have any queries in connection to this vacancy or your application, please contact us at careers@ukpowernetworks.co.uk quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.